ScrumMaster Plus: Secret Skills to Success

Has your team, your business, and your organization hit a wall with Scrum?  Are you backsliding to old, familiar patterns of behavior?  Are you stumbling over your processes, losing team cohesiveness, and ultimately not having the level of success with Scrum that you had hoped?

If any of these statements describe your team, you may be experiencing the effects of entropy, or team decay. What is missing in many of these instances is a skilled ScrumMaster, someone who can detect and ward off the corrosive effects of team decay before they impact the performance of the team.  There is a better way to do Scrum – a way of working that is not so painful and much more fun.

During this dynamic, fun, and engaging two-day course, expert consultant and Certified Scrum Trainer^®, Carlton Nettleton will share the essential skills necessary to enable and sustain change.  By way of practical, hands-on exercises and activities you will learn the skills and tools, used by an accomplished Agile and Scrum consultant, to build great teams and produce astonishing results.  By the end of this course, you will be equipped with new abilities to set you on the path to become an expert communicator, change agent, facilitator, visionary, and Servant Leader.

Most importantly, you will have fun, as there will be absolutely NO PowerPoint during this course.

The learning objectives for this course are:

• Name the seven pillars of Servant Leadership.
• Examine what a being Servant Leader means for you and your team.
• Define entropy and give examples of ten signs of team decay.
• Evaluate whether your organization can support Scrum or not.
• Describe dialogue and how to recognize a crucial conversation.
• Practice crucial conversations skills and other techniques to remain in dialogue.
• Create powerful agendas that foster collaboration and retain participant focus.
• Explain the dynamics of group decision-making and the groan zone.
• Identify fifteen facilitative listening skills employed by a ScrumMaster.
• Demonstrate the power of facilitative listening skills during open discussion.
• Select alternatives to open discussion.

What you will receive from this course:

• A vivid student workbook full of custom exercises, activities, and course summaries that capture the essential points you need to learn and comprehend.
• A reading list of great books to jump-start your continuing education on the topics discussed in the course.
• Two forty-five minute conference calls after the course with the instructor and the other participants to support your continuing education and application of the skills discussed in the class.

No Powerpoint Zone

This page is also available in: Spanish