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<p style=”width: 70%;”><span style=”color:#000000; font-family:nevis; font-size:16px”>Does it feel like Scrum is more-and-more about the process, and less-and-less about the people? &nbsp;Are your Teams backsliding to old, familiar patterns of behavior?</span></p>

<p style=”width: 70%;”><span style=”color:#000000; font-family:futura; font-size:14px”>If these symptoms describe you, your Team or your organization, what you need is a skilled ScrumMaster versed in the artistry of high-performing teams. There is a better way to do Scrum, a way of working that is not so painful, dry and boring and much more fun, creative and inspiring. By learning and practicing the secret skills of successful ScrumMasters, you can achieve better outcomes for your Team, customers and organization. </span></p>

<p style=”width: 70%;”><span style=”color:#000000; font-family:futura; font-size:14px”>During this dynamic, fun, and engaging one-day course, expert consultant and Certified Scrum Trainer, Carlton Nettleton will share the secret skills necessary to enable and sustain change. By way of practical, hands-on exercises and activities you will learn the skills and tools, used by an accomplished Agile and Scrum consultant, to build great teams and produce astonishing results. By the end of this course, you will be equipped with new abilities to set you on the path to become an expert communicator, change agent, facilitator, visionary, and Servant Leader. </span></p>

<p style=”width: 70%;”><span style=”color:#000000; font-family:futura; font-size:14px”>Most importantly, you will have fun, as there will be <strong>absolutely NO PowerPoint during this course.</strong></span></p>

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<li><span style=”font-family:futura”>Name the seven pillars of Servant Leadership.</span></li>

<li><span style=”font-family:futura”>Describe dialogue and how to recognize a crucial conversation.</span></li>

<li><span style=”font-family:futura”>Practice crucial conversations skills and other techniques to remain in dialogue.</span></li>

<li><span style=”font-family:futura”>Create powerful agendas that foster collaboration and retain participant focus.</span></li>

<li><span style=”font-family:futura”>Explain the dynamics of group decision-making and the groan zone.</span></li>

<li><span style=”font-family:futura”>Identify fifteen facilitative listening skills employed by a ScrumMaster.</span></li>

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<p><span style=”color:#000000; font-family:nevis; font-size:14px”><strong>A vivid, student workbook </strong></span><span style=”color:#000000; font-family:futura; font-size:14px”>full of custom exercises, activities, and course summaries that capture the essential points you need to learn and comprehend.</span></p>

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<p><span style=”color:#000000; font-family:nevis; font-size:14px”><strong>A reading list of great books </strong></span><span style=”color:#000000; font-family:futura; font-size:14px”>to jump-start your continuing education on the topics discussed in the course.</span></p>

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<p><span style=”color:#000000; font-family:nevis; font-size:14px”><strong>Two forty-five minute conference calls </strong></span><span style=”color:#000000; font-family:futura; font-size:14px”>after the course with the instructor and the other participants to support your continuing education and application of the skills discussed in the class.</span></p>

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