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Every exam comes with a degree of anxiety. Because Certified ScrumMaster (CSM) is the often the start of the Agile educational journey it’s difficult to assess one’s preparedness. You may be asking yourself questions such as: How do I prepare? How long is the exam?...

“That is just the way things are around, best to get used to it.” “If you could fix that, things would really change around here, but that won’t ever happen.” “If it were up to me, I would let you visit the end users, but it is not me you have...

San Diego, CA April 1, 2014 – want to know transforms an ordinary question into a Powerful Question?  When discussing a difficult issue, often times picking the right question, or reframing an issue in the form of a question, can introduce a profound shift in the...

From my personal experience and my work with clients, a key responsibility of a ScrumMaster (and Product Owner’s too) is to help people do their best thinking and unlock their creativity.  When I discuss the duties of a ScrumMaster in my Certified ScrumMaster courses, I often...

My courses are deliberately designed to exclude PowerPoint presentations and focus on the peer-to-peer interactions, but I recognize that a significant number of students need something physical to take from the class and review later.  In addition, there is no possible way for...

Just finished a trip to New Zealand and had a chance to speak at Auckland Agile on September 29th.  The session was another run of my “Removing Impediments with Drawings” that I have presented numerous times in the past year (the most recent at Agile 2011 in Salt Lake...

Wow!  Another Agile conference under my belt.  This year was a visit to Salt Lake City and two talks at the conference.  Both of these talks are continuations of my sessions from the Amsterdam Scrum Gathering in 2011. Powerful Questions – this was one of the largest...

Been really quiet these past months, but I wanted to share some upcoming places where you can see me in action. PMI San Diego Annual Conference – On May 13th, I will be giving a class on Estimating and Planning.  On May 14th, I will be giving a short tutorial on how to use...

In Scrum, we use a lot of easy-to-understand tools to communicate status.  A very common tool is a burndown chart.  In this diagram, I am showing a sample Release Burndown chart for a Team with eight Sprints in their release and will talk about how this is commonly used on a...

If you are looking for me in November, you can find me in Amsterdam!  I will be attending the Scrum Gathering and will be leading two really interesting sessions. Powerful Questions: picking the right question or reframing an issue can introduce a profound shift in the...