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01
APR
2014

Powerful Questions – Unlock the Deeper Meaning

San Diego, CA April 1, 2014 – want to know transforms an ordinary question into a Powerful Question?  When discussing a difficult issue, often times picking the right question, or reframing an issue in the form of a question, can introduce a profound shift in the...
18
FEB
2014

Fearless Change: Patterns for Introducing New Ideas

In a recent conversation with a friend and colleague, she mentioned that while many people leave a Certified ScrumMaster course energized and eager to implement Scrum they lack the tools to be effective in supporting change.  As someone who teaches this course, I asked her what...
01
FEB
2014

Defining & Creating Consensus with Teams

Lately, I have been reading The People’s Scrum by Tobias Mayer.  It is full of short essays on Scrum dating back to 2005.  Near the end of the book, I found a very interesting essay titled “Seeking Consent” that examined the impact of how decisions are made.  In the opening of...
10
DEC
2013

What is it About the Daily Scrum?

Last week, I was teaching a Certified ScrumMaster class in Irvine and I had one participant who just hated Scrum.  I mean he really hated it and really hated being in the class.  From his perspective, all of Scrum seemed too heavy, not applicable to the work he does and was just...
27
NOV
2013

Where are the System Specs in Scrum?

This was a really good question in the Scrum Practitioners LinkedIn group.  What started out as a short response, became a blog post so I decided to share my ideas here as well. Scrum is silent on the topic of specifications – it neither requires them nor prohibits them.  I...
21
OCT
2013

Why Brainstorming Often Fails

Let’s start this entry with a real life example – I was once teaching a Certified Product Owner course and I gave the participants instructions to brainstorm, as a group for ten minutes, to create at least a dozen features they would like to see in their product. About...
02
OCT
2013

Gamestorming: A Playbook for Innovators, Rulebreakers and Changemakers

From my personal experience and my work with clients, a key responsibility of a ScrumMaster (and Product Owner’s too) is to help people do their best thinking and unlock their creativity.  When I discuss the duties of a ScrumMaster in my Certified ScrumMaster courses, I often...
03
SEP
2013

Crucial Conversations: Tools for Talking When the Stakes are High

Crucial Conversations is one of the most influential books on both my personal and professional life and I am so happy to share it with all of you.  Back in 2007, my mentor enrolled me in a two-day Crucial Conversations course and I was not happy.  I thought it would be a...
24
APR
2013

Is There a Daily Scrum When the ScrumMaster is not Available?

Today I received this message from a former student and will describe my response below. “I (the ScrumMaster) will be working from home for a couple of weeks, do you recommend the Team dial in so that the SM can listen in and participate via teleconference, do you think the...
15
MAR
2013

No More Bad Meetings

My friend, colleague and mentor, Tobias Mayer, has new post out today discussing a common complaint I also hear about Scrum – “too many meetings”.  I especially liked the way that he confronted the problem by asking the Team members the percentage value received...