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	<title>Look Forward Consulting &#187; Personal</title>
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	<link>http://lookforwardconsulting.com</link>
	<description>Combining the best of Lean &#38; Agile for astonishing results.</description>
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		<title>Speaking at SFAgile 2012</title>
		<link>http://lookforwardconsulting.com/2012/05/14/speaking-at-sfagile-2012/</link>
		<comments>http://lookforwardconsulting.com/2012/05/14/speaking-at-sfagile-2012/#comments</comments>
		<pubDate>Mon, 14 May 2012 23:37:07 +0000</pubDate>
		<dc:creator>Carlton</dc:creator>
				<category><![CDATA[Agile]]></category>
		<category><![CDATA[Conferences]]></category>
		<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://lookforwardconsulting.com/?p=1380</guid>
		<description><![CDATA[I wanted to let people know that I will be attending the SFAgile2012 conference from June 4th to June 6th.  On June 4th, I will be participating in a panel on the Pay It Forward program sponsored by a business partner of mine Conscires Agile Practices. This year the SF Agile conference  is being produced [...]
Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2010/03/25/speaking-at-pmi-san-diego-conference-may-13th-14th/' rel='bookmark' title='Speaking at PMI San Diego Conference &#8211; May 13th &amp; 14th'>Speaking at PMI San Diego Conference &#8211; May 13th &#038; 14th</a></li>
<li><a href='http://lookforwardconsulting.com/2011/05/04/upcoming-conferences/' rel='bookmark' title='Upcoming Conferences'>Upcoming Conferences</a></li>
<li><a href='http://lookforwardconsulting.com/2010/02/23/speaking-at-orlando-scrum-gathering-mar-9th-2010/' rel='bookmark' title='Speaking at Orlando Scrum Gathering &#8211; Mar 9th 2010'>Speaking at Orlando Scrum Gathering &#8211; Mar 9th 2010</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p><a href="http://lookforwardconsulting.com/wordpress/wp-content/uploads/2012/05/San-Francisco_Skyline_2101.jpg"><img class="alignright size-medium wp-image-1381" title="San Francisco Skyline" src="http://lookforwardconsulting.com/wordpress/wp-content/uploads/2012/05/San-Francisco_Skyline_2101-300x198.jpg" alt="" width="300" height="198" /></a>I wanted to let people know that I will be attending the <a href="http://sfagilecon.org/">SFAgile2012</a> conference from June 4th to June 6th.  On June 4th, I will be participating in a panel on the <a href="http://agile.conscires.com/2012/03/12/pay-it-forward-trainings/">Pay It Forward program</a> sponsored by a business partner of mine <a href="http://agile.conscires.com/">Conscires Agile Practices</a>.</p>
<p>This year the SF Agile conference  is being produced by two good friends of mine &#8211; <a href="http://agilemeisterandgang.com/">Angeline Tan</a> (<a href="http://twitter.com/#!/agilemeister">@agilemeister</a>) and <a href="http://wizewerx.com/">Mike Sutton</a> (<a href="http://twitter.com/#!/mhsutton">@mhsutton</a>) and they opened up the program using a crowd sourcing model.  Anyone who had a topic they wanted to speak about were encouraged to submit their session using <a href="http://ideascale.com/">IdeaScale</a> and then other interested participants could comment and vote for the sessions they felt should be included in the program.  I helped the conference in a couple of ways &#8211; was a reviewer of sessions, my business made a donation to help sponsor the event and I helped arrange <a href="http://www.mccarthyshow.com/">Jim McCarthy</a> to be the keynote speaker on June 5th.</p>
<p>Finally, San Francisco is just an awesome city and the conference venue is right on Market Street in downtown San Francicso.  It just cannot get any better than this, so please <a href="http://sfagilecon2012-es2.eventbrite.com">register</a> and join in on the fun!</p>
<p>Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2010/03/25/speaking-at-pmi-san-diego-conference-may-13th-14th/' rel='bookmark' title='Speaking at PMI San Diego Conference &#8211; May 13th &amp; 14th'>Speaking at PMI San Diego Conference &#8211; May 13th &#038; 14th</a></li>
<li><a href='http://lookforwardconsulting.com/2011/05/04/upcoming-conferences/' rel='bookmark' title='Upcoming Conferences'>Upcoming Conferences</a></li>
<li><a href='http://lookforwardconsulting.com/2010/02/23/speaking-at-orlando-scrum-gathering-mar-9th-2010/' rel='bookmark' title='Speaking at Orlando Scrum Gathering &#8211; Mar 9th 2010'>Speaking at Orlando Scrum Gathering &#8211; Mar 9th 2010</a></li>
</ol></p>]]></content:encoded>
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		<item>
		<title>Fourteen Observations of Good Scrum Practice</title>
		<link>http://lookforwardconsulting.com/2012/03/21/fourteen-obervations-of-good-scrum-practice/</link>
		<comments>http://lookforwardconsulting.com/2012/03/21/fourteen-obervations-of-good-scrum-practice/#comments</comments>
		<pubDate>Wed, 21 Mar 2012 17:05:52 +0000</pubDate>
		<dc:creator>Carlton</dc:creator>
				<category><![CDATA[Agile]]></category>
		<category><![CDATA[Certified ScrumMaster]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[Scrum]]></category>
		<category><![CDATA[Tools]]></category>

		<guid isPermaLink="false">http://lookforwardconsulting.com/?p=1344</guid>
		<description><![CDATA[My courses are deliberately designed to exclude PowerPoint presentations and focus on the peer-to-peer interactions, but I recognize that a significant number of students need something physical to take from the class and review later.  In addition, there is no possible way for me to cover every topic the same way in a two-day CSM [...]
Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2011/02/07/writing-good-user-stories/' rel='bookmark' title='Writing Good User Stories'>Writing Good User Stories</a></li>
<li><a href='http://lookforwardconsulting.com/2010/08/23/reading-list-1st-half-of-2010/' rel='bookmark' title='Reading List (1st Half of 2010)'>Reading List (1st Half of 2010)</a></li>
<li><a href='http://lookforwardconsulting.com/2010/11/01/scrum-gathering-amsterdam-nov-15th-to-nov-17th/' rel='bookmark' title='Scrum Gathering Amsterdam &#8211; Nov 15th to Nov 17th'>Scrum Gathering Amsterdam &#8211; Nov 15th to Nov 17th</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>My courses are deliberately designed to exclude PowerPoint presentations and focus on the peer-to-peer interactions, but I recognize that a significant number of students need something physical to take from the class and review later.  In addition, there is no possible way for me to cover every topic the same way in a two-day CSM class, so I needed something for the learners to refer to as a reminder on how to do Scrum well.  As a result, early last year I wrote a book on Scrum &#8211; <a href="http://www.amazon.com/Fourteen-Observations-Good-Scrum-Practice/dp/0615512526">Fourteen Observations of Good Scrum Practice</a> &#8211; as teaching aid for my CSM classes.  From the learners I have spoken with, they find the book to be a useful summary of the main concepts in the class, a handy reminder of what we discussed and short introduction to Scrum that they can share with other people at work.  When you attend one of my CSM class, you receive a complementary copy.</p>
<p>I have a lot of interest in helping the Spanish speaking Scrum community grow and there is\was a complete lack of books on Scrum written in Spanish or English language books that had been translated into Spanish.  Now no more!  Earlier this year I published a Spanish translation &#8211; <a href="http://www.amazon.com/Catorce-Oberservaciones-Práctica-Spanish-Edition/dp/1469914360/ref=sr_1_2?s=books&amp;ie=UTF8&amp;qid=1332350531&amp;sr=1-2">Catorce Observaciones para la Práctica de un Buen Scrum</a> - of my book.  It was a lot of work, but now there is a high-quality book on the subject for Scrum for my Spanish speaking friends.  My translator, Diana Perez, was awesome and did a great job.</p>
<p>Finally, I want to thank <a href="http://www.agilelearninglabs.com/people/chris-sims/#more-41">Chris Sims</a> at <a href="http://www.agilelearninglabs.com/">Agile Learning Labs</a> for inspiring me to write my own book on Scrum plus explaining to me how easy it is to publish a book on your own.  Without Chris&#8217;s inspiration, this book would not be widely available.</p>
<p>&nbsp;</p>
<p>Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2011/02/07/writing-good-user-stories/' rel='bookmark' title='Writing Good User Stories'>Writing Good User Stories</a></li>
<li><a href='http://lookforwardconsulting.com/2010/08/23/reading-list-1st-half-of-2010/' rel='bookmark' title='Reading List (1st Half of 2010)'>Reading List (1st Half of 2010)</a></li>
<li><a href='http://lookforwardconsulting.com/2010/11/01/scrum-gathering-amsterdam-nov-15th-to-nov-17th/' rel='bookmark' title='Scrum Gathering Amsterdam &#8211; Nov 15th to Nov 17th'>Scrum Gathering Amsterdam &#8211; Nov 15th to Nov 17th</a></li>
</ol></p>]]></content:encoded>
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		<item>
		<title>Agile 2011</title>
		<link>http://lookforwardconsulting.com/2011/08/20/agile-2011/</link>
		<comments>http://lookforwardconsulting.com/2011/08/20/agile-2011/#comments</comments>
		<pubDate>Sat, 20 Aug 2011 17:31:50 +0000</pubDate>
		<dc:creator>Carlton</dc:creator>
				<category><![CDATA[Agile]]></category>
		<category><![CDATA[Conferences]]></category>
		<category><![CDATA[Presentations]]></category>
		<category><![CDATA[Tools]]></category>
		<category><![CDATA[Travel]]></category>

		<guid isPermaLink="false">http://lookforwardconsulting.com/?p=1347</guid>
		<description><![CDATA[Wow!  Another Agile conference under my belt.  This year was a visit to Salt Lake City and two talks at the conference.  Both of these talks are continuations of my sessions from the Amsterdam Scrum Gathering in 2011. Powerful Questions &#8211; this was one of the largest sessions about Powerful Questions that I ever ran. [...]
Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2009/08/24/agile-2009-distributed-agile-development/' rel='bookmark' title='Agile 2009: Distributed Agile Development'>Agile 2009: Distributed Agile Development</a></li>
<li><a href='http://lookforwardconsulting.com/2009/08/25/agile-2009-debugging-pair-programming-impact-of-gender/' rel='bookmark' title='Agile 2009: Debugging Pair Programming &amp; Impact of Gender'>Agile 2009: Debugging Pair Programming &#038; Impact of Gender</a></li>
<li><a href='http://lookforwardconsulting.com/2011/05/04/upcoming-conferences/' rel='bookmark' title='Upcoming Conferences'>Upcoming Conferences</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>Wow!  Another <a href="http://agile2011.agilealliance.org/">Agile conference</a> under my belt.  This year was a visit to Salt Lake City and two talks at the conference.  Both of these talks are continuations of my sessions from the Amsterdam Scrum Gathering in 2011.</p>
<ol>
<li><a href="http://program2011.agilealliance.org/event/85879b94f3ae0c607330d47e7fb017c1">Powerful Questions</a> &#8211; this was one of the largest sessions about Powerful Questions that I ever ran.  I think there were more than 40+ people in the room and people were standing along the walls.  Even though it was a large group, I felt the interaction was good, the main points were communicated and the participants &#8220;got it&#8221;.  There are two good write-ups on the session from <a href="http://changevision.wordpress.com/2011/10/25/agile2011-mindmaps/">Kenji Haranbe </a>(the stage manager) and <a href="http://inevitablyagile.wordpress.com/2011/08/29/powerful-questions/">Sam Laing</a>.  For more on Powerful Questions check out this really <a href="http://www.theworldcafe.com/pdfs/aopq.pdf">great PDF</a>  from <a href="http://www.theworldcafe.com/">The World Cafe</a> to get you started.</li>
<li><a href="http://program2011.agilealliance.org/event/e82d23c064e72b274a6640d82f009514">Removing Impediments with Drawings</a> &#8211; this session is based on <a href="http://www.danroam.com/">Dan Roam&#8217;s</a> visual framework, <a href="http://www.danroam.com/the-back-of-the-napkin/">Back of the Napkin</a>, as a way to share ideas that stick.  This session was <strong>HUGE!!  </strong>When I walked in the room, I immediately knew I did not have enough materials for my session &#8211; I had brought enough materials for 70 and I needed about 50 more!  At some point, I had to tell the proctors that we cannot accept anymore people and I know some people were angry about that.  Since the room was so large with so many people, it was not as interactive as I hoped and the next time I run this session, I would have a co-presenter.  Craig Smith wrote up a really <a href="http://cds43.wordpress.com/2011/09/19/agile-2011-day-3-review/">great review</a> with awesome pictures on his blog.  Thanks!!</li>
</ol>
<p>Next year, I will remember not to spend so much time with consulting work while at the conference.  I felt like I spent the whole time on conference calls, did my sessions and then went home.  Not that much fun <img src='http://lookforwardconsulting.com/wordpress/wp-includes/images/smilies/icon_sad.gif' alt=':(' class='wp-smiley' /> </p>
<p>Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2009/08/24/agile-2009-distributed-agile-development/' rel='bookmark' title='Agile 2009: Distributed Agile Development'>Agile 2009: Distributed Agile Development</a></li>
<li><a href='http://lookforwardconsulting.com/2009/08/25/agile-2009-debugging-pair-programming-impact-of-gender/' rel='bookmark' title='Agile 2009: Debugging Pair Programming &amp; Impact of Gender'>Agile 2009: Debugging Pair Programming &#038; Impact of Gender</a></li>
<li><a href='http://lookforwardconsulting.com/2011/05/04/upcoming-conferences/' rel='bookmark' title='Upcoming Conferences'>Upcoming Conferences</a></li>
</ol></p>]]></content:encoded>
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		<item>
		<title>Training From the Back of the Room</title>
		<link>http://lookforwardconsulting.com/2010/12/14/training-from-the-back-of-the-room/</link>
		<comments>http://lookforwardconsulting.com/2010/12/14/training-from-the-back-of-the-room/#comments</comments>
		<pubDate>Tue, 14 Dec 2010 17:01:21 +0000</pubDate>
		<dc:creator>Carlton</dc:creator>
				<category><![CDATA[Class Design]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[Training]]></category>

		<guid isPermaLink="false">http://lookforwardconsulting.com/?p=1365</guid>
		<description><![CDATA[Earlier this year, Bob Hartman mentioned this really interesting book on his Twitter feed (@agileforall) &#8211; Training From the Back of the Room.  One of the most interesting parts of this book to me is that the author, Sharon Bowman, talks about a completely different teaching paradigm &#8211; in this paradigm the instructor&#8217;s job is [...]
Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2012/03/21/fourteen-obervations-of-good-scrum-practice/' rel='bookmark' title='Fourteen Observations of Good Scrum Practice'>Fourteen Observations of Good Scrum Practice</a></li>
<li><a href='http://lookforwardconsulting.com/2011/01/19/font-matters/' rel='bookmark' title='Font Matters'>Font Matters</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p><a href="http://lookforwardconsulting.com/wordpress/wp-content/uploads/2012/05/000a8a2b_medium.jpg"><img class="alignleft size-full wp-image-1366" title="Training From the Back of the Room" src="http://lookforwardconsulting.com/wordpress/wp-content/uploads/2012/05/000a8a2b_medium.jpg" alt="" width="260" height="300" /></a>Earlier this year, <a href="http://www.agileforall.com/">Bob Hartman</a> mentioned this really interesting book on his Twitter feed (<a href="http://twitter.com/#!/agileforall">@agileforall</a>) &#8211; <a href="http://www.amazon.com/Training-From-Back-Room-Aside/dp/0787996629/ref=sr_1_1?ie=UTF8&amp;qid=1337012376&amp;sr=8-1">Training From the Back of the Room</a>.  One of the most interesting parts of this book to me is that the author, <a href="http://www.bowperson.com/">Sharon Bowman</a>, talks about a completely different teaching paradigm &#8211; in this paradigm the instructor&#8217;s job is to facilitate the learners&#8217;s education rather than just deliver content.  Most of the classroom experience of the the learners is spent interacting with one another, completing activities which reinforce the lessons provided by the instructor and putting into practice the tools and skills they just learned.</p>
<p>This idea of training from the back of the room is very intriguing to me.  In the past, I had a very traditional classroom which focused on me giving lecture to the students.  Unfortunately, I was not entirely satisfied with the results and was looking for something more interesting and more powerful.  Earlier this year I had a chance to participate and host a <a href="http://agilethinking.net/welfareCSM/">Welfare CSM</a> course with <a href="http://agilethinking.net/">Tobias Mayer</a> and saw that one can create real change with the students through a completely interactive and immersive classroom experience WITHOUT one Powerpoint slide.  Since June, I have been trying out a number of activities from this book to help improve my Scrum trainings.  From my initial experiments so far, I noticed that I spend a lot less time talking and the learners seem more engaged in the learning experience.</p>
<p>Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2012/03/21/fourteen-obervations-of-good-scrum-practice/' rel='bookmark' title='Fourteen Observations of Good Scrum Practice'>Fourteen Observations of Good Scrum Practice</a></li>
<li><a href='http://lookforwardconsulting.com/2011/01/19/font-matters/' rel='bookmark' title='Font Matters'>Font Matters</a></li>
</ol></p>]]></content:encoded>
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		<title>Sponsoring Agile Open California &#8211; Oct 11th &amp; 12th</title>
		<link>http://lookforwardconsulting.com/2010/10/01/sponsoring-agile-open-california-oct-11th-12th/</link>
		<comments>http://lookforwardconsulting.com/2010/10/01/sponsoring-agile-open-california-oct-11th-12th/#comments</comments>
		<pubDate>Fri, 01 Oct 2010 17:55:24 +0000</pubDate>
		<dc:creator>Carlton</dc:creator>
				<category><![CDATA[Agile]]></category>
		<category><![CDATA[Conferences]]></category>
		<category><![CDATA[Personal]]></category>

		<guid isPermaLink="false">http://lookforwardconsulting.com/?p=1019</guid>
		<description><![CDATA[This year Look Forward Consulting is a Silver Level Sponsor for Agile Open Northern California.  As a sponsor, I am very proud to be supporting the Agile community in California and would like to see the number of people doing good Agile grow. As in years past, the event will be held at the Fort [...]
Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2009/10/08/agile-open-nocal-oct-15-oct-16/' rel='bookmark' title='Agile Open NoCal &#8211; Oct 15 &amp; Oct 16'>Agile Open NoCal &#8211; Oct 15 &#038; Oct 16</a></li>
<li><a href='http://lookforwardconsulting.com/2009/10/21/sponsoring-san-diego-pmi-chapter-meeting-on-oct-28th/' rel='bookmark' title='Sponsoring San Diego PMI Chapter Meeting on Oct 28th'>Sponsoring San Diego PMI Chapter Meeting on Oct 28th</a></li>
<li><a href='http://lookforwardconsulting.com/2008/05/22/i%e2%80%99m-going-to-agile-coach-camp/' rel='bookmark' title='I’m Going to Agile Coach Camp!'>I’m Going to Agile Coach Camp!</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>This year Look Forward Consulting is a Silver Level Sponsor for <a href="http://agileopencalifornia.com/content/view/18/45/">Agile Open Northern California</a>.  As a sponsor, I am very proud to be supporting the Agile community in California and would like to see the number of people doing good Agile grow.</p>
<p>As in years past, the event will be held at the <a href="http://en.wikipedia.org/wiki/Fort_Mason">Fort Mason</a> <a href="http://www.fortmason.org/">Conference Center</a> and will be using <a href="http://en.wikipedia.org/wiki/Open_Space_Technology">Open Space Technology</a>.  If you have not had the chance to participate in an Open Space, you are in for a treat since each Open Space is a special experience.  For only <a href="http://agileopencalifornia.com/content/view/3/21/">$250</a>, you will get to interact and learn from fifty to sixty of the leaders in the California Agile community in an intimate and thought-provoking environment.  The topic this year is &#8220;Agile Out of the Box&#8221;</p>
<p><a href="http://lookforwardconsulting.com/wordpress/wp-content/uploads/2010/09/IMG_2514.jpg"><img class="alignleft size-medium wp-image-1020" title="IMG_2514" src="http://lookforwardconsulting.com/wordpress/wp-content/uploads/2010/09/IMG_2514-300x225.jpg" alt="Fort Mason" width="300" height="225" /></a></p>
<p>Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2009/10/08/agile-open-nocal-oct-15-oct-16/' rel='bookmark' title='Agile Open NoCal &#8211; Oct 15 &amp; Oct 16'>Agile Open NoCal &#8211; Oct 15 &#038; Oct 16</a></li>
<li><a href='http://lookforwardconsulting.com/2009/10/21/sponsoring-san-diego-pmi-chapter-meeting-on-oct-28th/' rel='bookmark' title='Sponsoring San Diego PMI Chapter Meeting on Oct 28th'>Sponsoring San Diego PMI Chapter Meeting on Oct 28th</a></li>
<li><a href='http://lookforwardconsulting.com/2008/05/22/i%e2%80%99m-going-to-agile-coach-camp/' rel='bookmark' title='I’m Going to Agile Coach Camp!'>I’m Going to Agile Coach Camp!</a></li>
</ol></p>]]></content:encoded>
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		<title>Reading List (1st Half of 2010)</title>
		<link>http://lookforwardconsulting.com/2010/08/23/reading-list-1st-half-of-2010/</link>
		<comments>http://lookforwardconsulting.com/2010/08/23/reading-list-1st-half-of-2010/#comments</comments>
		<pubDate>Mon, 23 Aug 2010 16:56:23 +0000</pubDate>
		<dc:creator>Carlton</dc:creator>
				<category><![CDATA[Agile]]></category>
		<category><![CDATA[Coaching]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Documentation]]></category>
		<category><![CDATA[Lean]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[Retrospectives]]></category>
		<category><![CDATA[Scrum]]></category>
		<category><![CDATA[ScrumMaster]]></category>
		<category><![CDATA[Team]]></category>
		<category><![CDATA[Tools]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[Transitions]]></category>

		<guid isPermaLink="false">http://lookforwardconsulting.com/?p=967</guid>
		<description><![CDATA[Wow!  I have read a LOT in the last six months!  I guess that is one of the advantages of being on the road for about six months. Understanding A3 Thinking &#8211; excellent description of how to use and create an A3: a Lean tool for executing Plan-Do-Check-Act (the Deming cycle).  This is the definitive [...]
Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2010/07/02/links-of-the-week-july-2nd-2010/' rel='bookmark' title='Best Links of the Week &#8211; July 2nd 2010'>Best Links of the Week &#8211; July 2nd 2010</a></li>
<li><a href='http://lookforwardconsulting.com/2010/08/13/best-links-of-the-week-august-13th-2010/' rel='bookmark' title='Best Links of the Week &#8211; August 13th 2010'>Best Links of the Week &#8211; August 13th 2010</a></li>
<li><a href='http://lookforwardconsulting.com/2010/11/08/reading-a-release-burndown-chart/' rel='bookmark' title='Reading a Release Burndown Chart'>Reading a Release Burndown Chart</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p><a href="http://lookforwardconsulting.com/wordpress/wp-content/uploads/2010/08/Books.jpg"><img class="alignright size-medium wp-image-968" title="Books" src="http://lookforwardconsulting.com/wordpress/wp-content/uploads/2010/08/Books-300x225.jpg" alt="" width="300" height="225" /></a>Wow!  I have read a LOT in the last six months!  I guess that is one of the advantages of being on the road for about six months.</p>
<ol>
<li><a href="http://www.amazon.com/Understanding-A3-Thinking-Component-Management/dp/1563273608/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1282309357&amp;sr=8-1">Understanding A3 Thinking</a> &#8211; excellent description of how to use and create an A3: a Lean tool for executing Plan-Do-Check-Act (the Deming cycle).  This is the definitive source on A3, Henrik Kniberg has an Agile example and template on his <a href="http://blog.crisp.se/henrikkniberg/2009/09/23/1253687880000.html">site</a>.</li>
<li><a href="http://www.amazon.com/Getting-Right-Things-Done-Execution/dp/0976315262/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1282309597&amp;sr=1-1">Getting the Right Things Done</a> &#8211; good description of the concept of True North, developing strategy from True North and the respectful nature of Lean, the rest is kinda dull.</li>
<li><a href="http://www.amazon.com/Pedagogy-Oppressed-Anniversary-Paulo-Freire/dp/0826412769/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1282309857&amp;sr=1-1">Pedagogy of the Oppressed</a> &#8211; unique perspective on the characteristics of oppression, the oppressed and the oppressors; liberation for both the oppressed and the oppressors originates when the oppressed become fully engaged in the human dialogue of being, not simply exchanging roles with the oppressors.  Interesting connections to corporate life in the 21st century.</li>
<li><a href="http://www.amazon.com/Project-Retrospectives-Handbook-Team-Reviews/dp/0932633447/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1282310034&amp;sr=1-1">Project Retrospectives</a> &#8211; discussion on the importance of making a deep-dive examination of a software project when it finally is complete with detailed exercises and agenda.  This is great book if you want to know more about retrospectives.</li>
<li><a href="http://www.amazon.com/More-Secrets-Consulting-Consultants-Tool/dp/0932633528/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1282310301&amp;sr=1-1">More Secrets of Consulting</a> &#8211; just brilliant!  If you liked the <a href="http://www.amazon.com/Secrets-Consulting-Giving-Getting-Successfully/dp/0932633013/ref=pd_sim_b_1">first book</a>, this one has so many practical gems for the consultant.  The only tedious parts of this book are the references to his other books.  My favorite tool: the Wishing Wand.</li>
<li><a href="http://www.amazon.com/Future-Management-Gary-Hamel/dp/1422102505/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1282310491&amp;sr=1-1">The Future of Management</a> &#8211; this book was a favorite of the CEO at my last client.  There are many Scrum concepts in the case studies provided.  Too bad that many of the principles of self-organization and empowerment supported by the executives never filtered down to the teams <img src='http://lookforwardconsulting.com/wordpress/wp-includes/images/smilies/icon_sad.gif' alt=':(' class='wp-smiley' /> </li>
<li><a href="http://www.amazon.com/Coaching-Agile-Teams-ScrumMasters-Addison-Wesley/dp/0321637704/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1282310676&amp;sr=1-1">Coaching Agile Teams</a> &#8211; WOW!  This is an awesome book, deep and rich with many profound insights on the various roles of an Agile coach.  In addition, Lyssa provides practical tools to improve both the coach and the individual.  This is definitely a book to return to again and again.</li>
<li><a href="http://www.amazon.com/Training-Back-Room-Aside-Learn/dp/0787996629/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1282310871&amp;sr=1-1">Training From the Back of the Room</a> &#8211; this is my favorite book from the last six months since it has had the most impact on my personal performance.  It has changed my perspective on how to train adults with its sound theory of education and myriad of exercises which bolster learning.  Share this book with anyone who trains adults (thanks to <a href="http://www.agileforall.com/">&#8220;Agile Bob&#8221; Hartman</a> for tweeting this book title!)</li>
<li><a href="http://www.amazon.com/Practices-Scaling-Lean-Agile-Development/dp/0321636406/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1282311078&amp;sr=1-1">Practices for Scaling Lean &amp; Agile Development</a> &#8211; comprehensive companion book to <a href="http://www.amazon.com/Scaling-Lean-Agile-Development-Organizational/dp/0321480961/ref=pd_bxgy_b_img_b">Scaling Lean &amp; Agile Development</a> (which is very good on Lean and Scrum).  This book is full of good stuff, but just too long.  Unless you are a guru (or wanna be), stick with the first book.</li>
<li><a href="http://www.amazon.com/Succeeding-Agile-Software-Development-Using/dp/0321579364/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1282311338&amp;sr=1-1">Succeeding with Agile</a> &#8211; Mike Cohn has put out another great book based on his years of practical experience with Scrum.  This book is also pretty long, but not tedious.  A great read if you have some experience with Scrum, but want to improve the overall experience, apply targeted improvements or figure out how to expand the reach of Scrum in your organization &#8211; it covers it all.</li>
<li><a href="http://www.amazon.com/Back-Napkin-Expanded-Problems-Pictures/dp/1591843065/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1282311539&amp;sr=1-1">The Back of the Napkin</a> &#8211; provides a framework on how to apply visual thinking tools to explain and sell ideas.  Since most of the work I do is conceptual, being able to draw a powerful picture is a useful skill.  A nice addition to my consultant toolkit and I look forward to sharing it with others (I didn&#8217;t find the <a href="http://www.amazon.com/Unfolding-Napkin-Hands-Problems-Pictures/dp/1591843197/ref=pd_sim_b_1">companion book</a> that useful, so skip it).</li>
<li><a href="http://www.amazon.com/Hitchhikers-Guide-Galaxy-25th-Anniversary/dp/1400052920/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1282312088&amp;sr=1-1">Hitchhiker&#8217;s Guide to the Galaxy</a> series (not pictured) &#8211; these books were consistently entertaining, surreal and light; most were less than 200 pages.  The pace slows down around book 3 (<a href="http://www.amazon.com/Life-Universe-Everything-Hitchhikers-Trilogy/dp/0345391829/ref=pd_sim_b_2">Life, the Universe and Everything</a>), but delightful nonetheless.  I cannot believe I just discovered them in my mid-30&#8242;s!</li>
</ol>
<p>Believe it or not, there are a few books I did not get a chance to read.  I guess these will have to wait until after vacation.</p>
<ul>
<li><a href="http://www.amazon.com/Leading-Out-Loud-Inspiring-Communications/dp/0787963976/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1282311849&amp;sr=1-1">Leading Out Loud</a> &#8211; about finding your authentic voice in business.  I bought this to get some ideas about leadership and self-organizing teams.</li>
<li><a href="http://www.amazon.com/Hope-Not-Strategy-Winning-Complex/dp/0071418717/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1282311888&amp;sr=1-1">Hope is Not a Strategy</a> &#8211; I need to understand the sales process better and improve my ability to sell.  This looked interesting.</li>
</ul>
<p>Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2010/07/02/links-of-the-week-july-2nd-2010/' rel='bookmark' title='Best Links of the Week &#8211; July 2nd 2010'>Best Links of the Week &#8211; July 2nd 2010</a></li>
<li><a href='http://lookforwardconsulting.com/2010/08/13/best-links-of-the-week-august-13th-2010/' rel='bookmark' title='Best Links of the Week &#8211; August 13th 2010'>Best Links of the Week &#8211; August 13th 2010</a></li>
<li><a href='http://lookforwardconsulting.com/2010/11/08/reading-a-release-burndown-chart/' rel='bookmark' title='Reading a Release Burndown Chart'>Reading a Release Burndown Chart</a></li>
</ol></p>]]></content:encoded>
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		<title>Why I Want to be a Certified Scrum Trainer</title>
		<link>http://lookforwardconsulting.com/2010/07/26/why-i-am-want-to-be-a-certified-scrum-trainer/</link>
		<comments>http://lookforwardconsulting.com/2010/07/26/why-i-am-want-to-be-a-certified-scrum-trainer/#comments</comments>
		<pubDate>Mon, 26 Jul 2010 17:07:23 +0000</pubDate>
		<dc:creator>Carlton</dc:creator>
				<category><![CDATA[Personal]]></category>
		<category><![CDATA[Product Owner]]></category>
		<category><![CDATA[Scrum]]></category>
		<category><![CDATA[ScrumMaster]]></category>

		<guid isPermaLink="false">http://lookforwardconsulting.com/?p=928</guid>
		<description><![CDATA[I am very excited about this post because it represents a new direction and a deeper understanding of what I want to do with my business.  As many of you may be aware, the process to become a Certified Scrum Trainer (CST) has been undergoing some change lately.  It has been interesting to watch the [...]
Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2010/07/15/how-i-became-a-certified-scrummaster/' rel='bookmark' title='How I Became a Certified ScrumMaster'>How I Became a Certified ScrumMaster</a></li>
<li><a href='http://lookforwardconsulting.com/2011/01/21/scrum-roles-defined/' rel='bookmark' title='Scrum Roles Defined'>Scrum Roles Defined</a></li>
<li><a href='http://lookforwardconsulting.com/2010/10/28/scrum-training-nov-10th-in-irvine-orange-county/' rel='bookmark' title='Scrum Training &#8211; Nov 10th in Irvine, Orange County'>Scrum Training &#8211; Nov 10th in Irvine, Orange County</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>I am very excited about this post because it represents a new direction and a deeper understanding of what I want to do with my business.  As many of you may be aware, the process to become a Certified Scrum Trainer (CST) has been undergoing some change lately.  It has been interesting to watch the process evolve and I wanted to make my intentions public after completing two of the five co-trainings suggested by the process.  It has been a great honor to co-train with <a href="http://agilethinking.net/">Tobias Mayer</a> and <a href="http://lyssaadkins.wordpress.com/about/">Lyssa Adkins</a> and I have learned a great deal about training, communicating effectively, improvisation and being authentic.  Thank you very much for your mentoring, time and sharing.</p>
<p>In 2007, as an internal coach for a large biotech company in San Diego, I was asked to create two-day ScrumMaster training modeled off the Certified ScrumMaster (CSM) curriculum.  In this class, I covered the basics of the Scrum framework and some common tools\add-ons used by Agile teams like user stories, estimating and release planning.  Over the course of eighteen months, I trained over forty people on the Scrum framework and coached a number of Scrum internal teams.  While I was able to teach the rituals, roles and artifacts of Scrum, I felt something was missing.  For the longest time I was puzzled why many of the students were just not embracing Scrum in their day-to-day work.  Clearly they had a problem, but it was just not obvious where it originated from.</p>
<p>Recently, I have come to a new understanding of what Scrum means to me and reevaluate what I had considered valuable in the past.  After some reflection I have come to realize the problem did not lie with the students, but with the information the instructor provided them and how they were instructed.  At the time, I had thought Scrum was simply an effective framework for getting things done, just another another bag of tricks for good project management and it was taught as such.  Today, I understand that Scrum is about cultural change and establishing new values in an organization.  If Scrum is about values, then the focus of the education should be about the values and principles of Scrum.</p>
<p>This has been a profound change in my thinking about Scrum and has altered the way I interact with Teams.  In the context of the CSM class, I have revamped the curriculum away from the standard Powerpoint presentation describing the Scrum rituals, artifacts, roles with me as the center of the course to a participatory, collaborative exploration of the Scrum values and principles, making connections to the Scrum framework with the learners at the center.  The result of this change is a CSM course that concentrates on the Scrum values of respect, openness, courage, commitment and focus, generates discussion of how those values are important to the learners and assists the students in making connections of these values to their lives and Scrum.  When the conversation shifts to instruction about the Scrum framework, roles and commonly used Agile tools, they are explained in the context of the Scrum values and as further illustrations of the values in action so they become real and tangible for the participants.</p>
<p>In my opinion, the role of the CST in CSM, or Certified Product Owner, class is to guide the learners through a series of collaborative exercises and discussions to examine what the Scrum principles and values mean to them, why they are important to the framework and begin to connect the participants to the meaning of Scrum.  I feel the students bring with them a great deal of knowledge and life experience to each class and my job as a CST would be to create an environment where they can self-organize around their own knowledge and then guide them into a fuller understanding of how Scrum works based on their needs.  The peer-to-peer learning environment I am trying to create provides students the opportunity to learn from each other, respects and draws upon their years of professional and personal experience and turns them into active participants in their learning.  Essentially, I see myself as the participants’s ScrumMaster in learning.  I feel this learning experience better equips the students with the ability to facilitate and improvise Scrum in their organizations because they operate from a definition of Scrum that matches their own life experience, not the instructor’s.  In addition, this instructional model where the instructor leaves the center and allows the learners to take this space, allows the participants to observe how the role of ScrumMaster is done well.</p>
<p>Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2010/07/15/how-i-became-a-certified-scrummaster/' rel='bookmark' title='How I Became a Certified ScrumMaster'>How I Became a Certified ScrumMaster</a></li>
<li><a href='http://lookforwardconsulting.com/2011/01/21/scrum-roles-defined/' rel='bookmark' title='Scrum Roles Defined'>Scrum Roles Defined</a></li>
<li><a href='http://lookforwardconsulting.com/2010/10/28/scrum-training-nov-10th-in-irvine-orange-county/' rel='bookmark' title='Scrum Training &#8211; Nov 10th in Irvine, Orange County'>Scrum Training &#8211; Nov 10th in Irvine, Orange County</a></li>
</ol></p>]]></content:encoded>
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		<title>How I Became a Certified ScrumMaster</title>
		<link>http://lookforwardconsulting.com/2010/07/15/how-i-became-a-certified-scrummaster/</link>
		<comments>http://lookforwardconsulting.com/2010/07/15/how-i-became-a-certified-scrummaster/#comments</comments>
		<pubDate>Fri, 16 Jul 2010 02:07:55 +0000</pubDate>
		<dc:creator>Carlton</dc:creator>
				<category><![CDATA[Extreme Programming]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[Scrum]]></category>
		<category><![CDATA[ScrumMaster]]></category>

		<guid isPermaLink="false">http://lookforwardconsulting.com/?p=945</guid>
		<description><![CDATA[Just wanted to share a bit of my personal Scrum journey for those who might be interested and why I find Scrum to be very compelling. I became a CSM during 2005 after attending an early CSM course provided by Ken Schwaber, Paul Hodgetts and Tobias Mayer.  Before that experience, I had been using Extreme [...]
Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2010/07/26/why-i-am-want-to-be-a-certified-scrum-trainer/' rel='bookmark' title='Why I Want to be a Certified Scrum Trainer'>Why I Want to be a Certified Scrum Trainer</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>Just wanted to share a bit of my personal Scrum journey for those who might be interested and why I find Scrum to be very compelling.</p>
<p>I became a CSM during 2005 after attending an early CSM course provided by <a href="http://www.controlchaos.com/">Ken Schwaber</a>, <a href="http://www.agilelogic.com/sp_about.html">Paul Hodgetts</a> and Tobias Mayer.  Before that experience, I had been using <a href="http://www.extremeprogramming.org/">Extreme Programming</a> (XP) to write and deliver software for three years.  Ken’s CSM class helped me understand that while interesting, XP is mostly an internal conversation among developers about how to build great software.  Scrum, on the other hand, is about creating cross-functional, collaborative Teams to deliver astonishing results to the business.  What most impressed me about Ken’s description of Scrum was the importance of providing transparency and the role Scrum can play in raising the professionalism of our community.  It was with that vision that I became more interested in how I could practice Scrum and I was on the lookout for experiences that would allow me to see Scrum in action.</p>
<p>Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2010/07/26/why-i-am-want-to-be-a-certified-scrum-trainer/' rel='bookmark' title='Why I Want to be a Certified Scrum Trainer'>Why I Want to be a Certified Scrum Trainer</a></li>
</ol></p>]]></content:encoded>
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		<title>Going to Rugby World Cup 2011!!!</title>
		<link>http://lookforwardconsulting.com/2010/07/02/going-to-rugby-world-cup-2011/</link>
		<comments>http://lookforwardconsulting.com/2010/07/02/going-to-rugby-world-cup-2011/#comments</comments>
		<pubDate>Fri, 02 Jul 2010 14:07:59 +0000</pubDate>
		<dc:creator>Carlton</dc:creator>
				<category><![CDATA[Personal]]></category>
		<category><![CDATA[Rugby]]></category>
		<category><![CDATA[Travel]]></category>

		<guid isPermaLink="false">http://lookforwardconsulting.com/?p=937</guid>
		<description><![CDATA[A few month back, we applied for a stadium pack of tickets during the upcoming Rugby World Cup in New Zealand.  This week we learned that our Eden Park application was accepted.  We&#8217;re going to New Zealand, baby!! Our pack includes tickets for the opening match of New Zealand vs Tonga, Australia vs. Ireland, New [...]
Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2008/06/24/churchill-cup-2008/' rel='bookmark' title='Churchill Cup 2008'>Churchill Cup 2008</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p><a href="http://lookforwardconsulting.com/wordpress/wp-content/uploads/2010/07/New_Zealand_Auckland.jpg"><img class="alignleft size-full wp-image-938" title="New_Zealand_Auckland" src="http://lookforwardconsulting.com/wordpress/wp-content/uploads/2010/07/New_Zealand_Auckland.jpg" alt="" width="662" height="331" /></a></p>
<p>A few month back, we applied for a stadium pack of tickets during the upcoming <a href="http://www.rugbyworldcup.com/">Rugby World Cup</a> in New Zealand.  This week we learned that our <a href="http://www.rugbyworldcup.com/destinationnewzealand/venues/venue=46/stadium.html">Eden Park</a> application was accepted.  We&#8217;re going to New Zealand, baby!!</p>
<p>Our pack includes tickets for the opening match of <a href="http://www.allblacks.com/">New Zealand</a> vs <a href="http://en.wikipedia.org/wiki/Tonga_national_rugby_union_team">Tonga</a>, <a href="http://www.rugby.com.au/qantas_wallabies/qantas_wallabies_landing,21788.html">Australia</a> vs. <a href="http://www.irishrugby.ie/3_6.php#1">Ireland</a>, New Zealand vs. <a href="http://www.ffr.fr/index.php/ffr/accueil__1">France</a>, <a href="http://www.fijirugby.com/">Fiji</a> vs. <a href="http://www.manusamoa.com.ws/">Samoa</a> and <a href="http://www.rfu.com/">England</a> vs. <a href="http://www.scottishrugby.org/">Scotland</a>.  Now we have to figure out what matches we want to see.</p>
<p>Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2008/06/24/churchill-cup-2008/' rel='bookmark' title='Churchill Cup 2008'>Churchill Cup 2008</a></li>
</ol></p>]]></content:encoded>
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		<title>Welfare CSM &#8211; June 7th &amp; June 8th</title>
		<link>http://lookforwardconsulting.com/2010/04/13/welfare-csm-june-14th-june-15th/</link>
		<comments>http://lookforwardconsulting.com/2010/04/13/welfare-csm-june-14th-june-15th/#comments</comments>
		<pubDate>Tue, 13 Apr 2010 20:41:38 +0000</pubDate>
		<dc:creator>Carlton</dc:creator>
				<category><![CDATA[Agile]]></category>
		<category><![CDATA[Certified ScrumMaster]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[Scrum]]></category>
		<category><![CDATA[Training]]></category>

		<guid isPermaLink="false">http://lookforwardconsulting.com/?p=874</guid>
		<description><![CDATA[I am pleased to announce a new and exciting Certified ScrumMaster (CSM) class I created with Tobias Mayer being held in San Diego on June 7th and 8th.  This class will be operating under the Welfare CSM model.  I am very honored to take part in this effort and help people who want to learn about [...]
Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2010/05/15/welfare-csm-021-june-14th-june-15th-in-san-diego/' rel='bookmark' title='Welfare CSM 021 &#8211; June 7th &amp; June 8th in San Diego'>Welfare CSM 021 &#8211; June 7th &#038; June 8th in San Diego</a></li>
<li><a href='http://lookforwardconsulting.com/2010/05/04/welfare-csm-june-7th-june-8th-date-change/' rel='bookmark' title='Welfare CSM &#8211; June 7th &amp; June 8th (date change)'>Welfare CSM &#8211; June 7th &#038; June 8th (date change)</a></li>
<li><a href='http://lookforwardconsulting.com/2010/06/18/best-links-of-the-week-june-18th-2010/' rel='bookmark' title='Best Links of the Week &#8211; June 18th 2010'>Best Links of the Week &#8211; June 18th 2010</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>I am pleased to announce a new and exciting Certified ScrumMaster (CSM) class I created with <a href="http://agilethinking.net/aboutme.html">Tobias Mayer</a> being held in San Diego on June 7th and 8th.  This class will be operating under the <a href="http://agilethinking.net/welfareCSM/">Welfare CSM</a> model.  I am very honored to take part in this effort and help people who want to learn about Scrum but their organizations will not pay for the training, individuals who are unemployed and want to use this time to add to their skills or for people outside the software industry.</p>
<p>For me, this CSM class is a significant departure from previous (uncertified) ScrumMaster classes I offered in 2007-2008.  At the time, I was not satisfied with the results, but could not put my finger on what was bothering me about the curriculum I was teaching.  The men and women I was training were competently trained on the pieces of Scrum, but were struggling with applying it to their environment.  In 2009, I came across this <a href="http://www.infoq.com/interviews/mayer-welfarecsm-scrum#">interview</a> from Tobias and was both intrigued and inspired by Tobias&#8217;s model.  After reflecting on his interview and my experience, what was missing from my trainings became visible.</p>
<p>In order to succeed with Scrum, one needs to know, understand and experience the essential principles of Scrum which are the foundation for all the practices, rituals and tools of the framework.  Unfortunately, the training I provided (which mirrored most of today&#8217;s commercial CSM offerings) focused on the mechanics of Scrum, excluding the essential conversation of why these principles are important and how each element infuses the day-to-day activities of Scrum teams.  As a result, most students were only able to mimic what I was teaching and were unable to improvise and adapt Scrum to the unique constraints of their environment.  Ultimately, they become frustrated by their inability to drive change in their organizations and Scrum was abandoned without producing any lasting effects.</p>
<p>In this two-day CSM class, Tobias and I will examine, illustrate and play with the essential principles of Scrum &#8211; commitment, collaboration, visibility, respect, focus and accountability &#8211;  through a series of exercises, games and creative activities.  When you leave this course, you will come to know and understand the Spirit of Scrum and how this spirit of collaboration and change embodies each and every activity in Scrum.  Most importantly, you will have learned how to facilitate Scrum among your peers and be successful with this new way of working.</p>
<p>Scrum is not a bag of programmer and management tricks to increase productivity, but it is a transformative re-imagining of our relationship with our work and our peers.  Come <a href="http://lookforwardconsulting.com/?page_id=527">join us</a> on the journey.  It is going to be a lot of fun!</p>
<p>Related posts:<ol>
<li><a href='http://lookforwardconsulting.com/2010/05/15/welfare-csm-021-june-14th-june-15th-in-san-diego/' rel='bookmark' title='Welfare CSM 021 &#8211; June 7th &amp; June 8th in San Diego'>Welfare CSM 021 &#8211; June 7th &#038; June 8th in San Diego</a></li>
<li><a href='http://lookforwardconsulting.com/2010/05/04/welfare-csm-june-7th-june-8th-date-change/' rel='bookmark' title='Welfare CSM &#8211; June 7th &amp; June 8th (date change)'>Welfare CSM &#8211; June 7th &#038; June 8th (date change)</a></li>
<li><a href='http://lookforwardconsulting.com/2010/06/18/best-links-of-the-week-june-18th-2010/' rel='bookmark' title='Best Links of the Week &#8211; June 18th 2010'>Best Links of the Week &#8211; June 18th 2010</a></li>
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